Business Learners
New to the ELSA app? The general guides — getting started, account, payments, and app features — apply to you too. Below is help specific to your company's ELSA program.
Learner: Common Questions14
- About ELSA’s IPA transcriptionsQ: ELSA’s IPA transcriptions are not the same as the ones I see in my favorite online dictionary. Is ELSA serious about the IPA? A: Yes, absolutely!…
- Adjust In-app sound effect volumeThe Sound Effects setting allows you to turn in-app sound effects on or off independently from voice and bot audio. This feature is only available on…
- Adjust the level of your Learning PathPlease note: Only applicable if the Admin does not configure your Learning path from the setup step If your current learning path level doesn't feel…
- Can I rotate the screen to landscape/horizontal mode?Currently, the ELSA Speak mobile app is designed and optimized exclusively for portrait (vertical) mode. The app does not natively support screen…
- Cannot see the Assigned ModuleIf you cannot see your assigned learning module in your account, it is usually due to one of the following reasons: Make sure you are signed in with…
- Change the level, topics and learning goals of your Learning Path\ Only applicable if the Admin does not configure your Learning path from the setup step If your current learning path level doesn't feel right, you…
- Contact ELSA SupportFor English: Email: support@elsanow.io – ELSA usually responds to you within 24 hours (excluding Saturdays, Sundays, and holidays). Live chat on the…
- ELSA IPA Chart: Full list of sounds used in the appThis article provides a detailed overview of the IPA (International Phonetic Alphabet) symbols used in ELSA, based on our internal pronunciation…
- How to record your screen to capture issuesThe easiest way to record your screen on an iPhone is by using the built-in Screen Recording feature, which is available on all modern iOS devices.…
- How to Write a Helpful Bug ReportWhen you encounter a problem in the app, providing a clear bug report is the fastest way for our team to fix the issue. We need clear steps to…
- Lessons in Learning Path are disabled or greyed outIf you notice some lessons in the learning path are greyed or disabled. This is not a technical issue when the units and lessons are greyed out. This…
- Report an issueIf you believe ELSA is not working properly, please let us know and we will make sure to resolve the issues as soon as possible. To report a bug: Go…
- Set up Daily Learning RemindersTo help you build a consistent study habit, you can set up a daily push notification to remind you to practice with ELSA. Follow these simple steps…
- Why Did ELSA Log Me Out Automatically?If you have been logged out of your account, here are the most common reasons why this might happen: You haven’t opened the app for a while To keep…
Learner: ELSA Mobile App Features26
- Admin-Assigned Practice ModulesThis feature is exclusively available to learners accessing ELSA through a School or Company partnership program. It is not available for general…
- Bilingual ModeFor A1 and A2 learners, you will have the option to select practicing in your Mother Tongue, and then ELSA AI avatar will automatically speak in your…
- Coach: Grammar CoachGrammar Coach is a new AI-powered feature designed to help you build strong English grammar skills in a structured and engaging way. Whether you are…
- Coach: Interview CoachInterview Coach is a new AI-powered feature designed to help you prepare for job interviews in a structured, personalized, and realistic way. Whether…
- Coach: Pronunciation Coach - Daily PracticeDaily Practice is designed to make consistent learning effortless by selecting a small, curated set of random lessons from various Topics and Skills…
- Coach: Pronunciation Coach - SkillsThe Skills feature within the Pronunciation Coach is the ideal starting point for beginners. It allows you to break down the English language into…
- Coach: Pronunciation Coach - SkillsThe Skills feature within the Pronunciation Coach is the ideal starting point for beginners. It allows you to break down the English language into…
- Coach: Today’s TasksToday’s Tasks is a new AI-powered feature that tells you exactly what to practice each time you open ELSA, no hunting, no guessing. Most learners…
- Communication Skills Feedback for Standalone RoleplaysThis feature provides detailed communication skill assessments based on your spoken performance in standalone roleplays. After completing a…
- Detailed Feedback for Pronunciation LessonsTo reach native-level fluency, you need to know exactly where your speech differs from the target accent. The Advanced Feedback feature is your…
- DictionaryNeed a quick definition or want to check the pronunciation of a new word? Use ELSA's built-in dictionary feature. Dictionary is available in Today…
- Discover: CoursesELSA offers unique courses. Each course contains multiple lessons aimed at preparing you for various goals. Unlimited access to these courses is only…
- Discover: RoleplaysELSA’s AI Chats (AI Roleplay Conversations) are designed to boost your conversational confidence and improve your real-time communication skills.…
- Discover: Study SetsStudy Sets give you full control over your learning journey by allowing you to build customized vocabulary and phrase lists tailored to your specific…
- Discover: TopicsELSA organizes lessons into specialized Topics tailored to your personal interests and professional needs. Whether you are focusing on Education,…
- Learning Pathis a personalized study plan created for you based on your English level, professional field, learning goals and interests. Your Learning Path is…
- Progress: Edit Profile - AI Tutor (Avatars and Accents)ELSA’s AI Tutor is designed to be your personalized speaking partner. To tailor your experience, you can choose between American, British,…
- Progress: Leaderboard & StreaksThe Leaderboard is a fun, competitive space where you can see how your learning efforts stack up against other users! It’s designed to keep you…
- Progress: Profile (Account details, Achievements, Activity, Score)In the Progress tab, you will find Profile, which is where you can see the following information about your account: Profile card: Name, Level,…
- Progress: Profile SettingsThe Settings icon in the top-right allows you to modify your personal details, language preferences, and account settings in one place. Email: is the…
- Real-Time Feedback for AI ConversationsReal-Time Feedback provides instant, AI-generated recommendations after each response during a Roleplay or Open-Ended Conversation lesson. It helps…
- Regular vs. Advanced Mode in Pronunciation LessonsThis feature lets you control how detailed your pronunciation feedback is. You can now switch between two modes: Provides phoneme-level feedback,…
- Settings: Change Display Languages and TranslationHow to Change Your Language Settings Open the ELSA Speak app. Go to Progress > Settings (⚙️) > Language. Tap Display Language or Mother Tongue to…
- Speech Analyzer MobileTABLE OF CONTENTS 1\. What’s new on mobile? 2\. How to access Speech Analyzer? Speech Analyzer is a feature that helps you improve your English…
- Speech Analyzer Mobile: Practice modesTABLE OF CONTENTS 1\. Free Speaking: Recommended for: How it works: 2\. IELTS Speaking Test Recommended for: How it works: When entering Speech…
- Voice Modulationis an AI-powered tool that shows you what your English can sound like at its best. Record a short sample of your voice, and ELSA generates an…
Learner: ELSA on Web2
- A Guide to ELSA on WebELSA on Web is the browser-based version of our world-class AI speech coach, allowing you to practice English from your laptop or desktop, and no…
- How to Log in to ELSA on Web?We are excited for you to begin your English learning journey! To ensure you have the best experience, please follow the guide below. New to the…
Learner: Getting Started8
- Daily Reminder and Learning GoalYou only need to go to Settings in the Progress tab → Preference → Turn on Daily Reminder → Choose the time you would like to study with ELSA. The…
- Learning Path ConfigurationLearning Path is a hyper-personalized, AI-driven learning journey tailored to your industry, function, and English proficiency level. Created…
- Placement Assessment for A1 - A2 LearnersBefore the Assessment You will be shown an introduction to Scripted Conversation before starting the assessment (For A1 and A2 levels) During the…
- Placement Assessment for B1, B2, and C LearnersFor learners who selected level B1, B2, or C during the CEFR level selection, you will be assigned an AI Role-play Assessment. Before the Assessment…
- Signing up for ELSAYou will receive an email invitation to join ELSA with step-by-step instructions to complete the sign-up process. There are two ways to sign up for…
- Sign-up / Login on a mobile device1\. After downloading the app, open it and tap “Log in or Sign up” to get started. 2\. Choose “Continue with Email” 3\. Enter the email address where…
- Supported Devices & System RequirementsTo ensure the best experience when using our app, especially for features such as speech recognition, AI conversations, and real-time feedback, your…
- Your Guide to ELSA's Navigation UpdateTABLE OF CONTENTS 1\. Coach 2\. Learn 3\. AI Chats 4\. Discover 5\. Progress We are delighted to share a major update that gives ELSA a fresh and…
Learner: Learning Insights3
- Access ELSA DashboardThe Dashboard is your comprehensive web portal for tracking and viewing detailed reports on your learning performance. It allows you to filter your…
- Progress: Tracking Learning Time in ELSA Mobile & and ELSA DashboardYour progress is recorded for all time and last 7 days. A. All Time: This section provides a snapshot of your effort for all time since you started…
- View Learning Progress in ELSA DashboardTrack and view your learning progress! Here are the metrics that you will be able to see: Total activity completed Total Practice Time Average…
Learner: Speech Analyzer on Web8
- Calendar Integration1\. In Settings, initiate Google or Outlook Calendar integration by selecting the corresponding account under Calendar Integration. 2\. Once synced,…
- FeedbackEach recording will include two types of feedback: a benchmark score based on international English tests and an overall speaking score from ELSA.…
- OnboardingAfter logging in, click "Get Started" to begin. A questionnaire will appear to help us understand your learning needs and how we can assist you.…
- Practice MethodsSpeech Analyzer evaluates your free-form speech, helping you improve for meetings, presentations, interviews, group discussions, and team meetings.…
- Register Your VoiceOn your second login, a pop-up will prompt you to select your best (or first) recording to register your voice for more accurate evaluations,…
- Sign inTo access the Speech Analyzer, go to: https://speechanalyzer.elsaspeak.com/ and click “Sign In”. You can also find the Speech Analyzer link in your…
- Speech Analyzer: Settings1\. In Settings, you can update your name, change your password, and view your organization. 2\. You can also integrate your Google or Outlook…
- View RecordingsBy clicking the "Recordings" tab, you can view your list of recordings. From here, you can: View detailed feedback. Edit the recording title. Share…