Supported Devices & System Requirements
To ensure the best experience when using our app, especially for features such as speech recognition, AI conversations, and real-time feedback, your device should meet certain technical requirements.
Below are the minimum and recommended system requirements to ensure stable performance and optimal functionality across web and mobile platforms.
Meeting the minimum requirements will allow basic usage, while the recommended specifications will provide a smoother, faster, and more reliable learning experience.
1. ELSA SPEAK Web
Category
Minimum Requirement
Recommended Requirement
Browser Version
Chrome - current or previous 3 versions
Chrome: Latest versions
OS
Any
Latest OS versions
Screen Resolution
1440 x 900
Same as minimum
Internet Speed
Download: ≥15–20 Mbps
Download: ≥30 Mbps
User Device Settings
Microphone permissions enabled
Same as minimum
JavaScript
Must be enabled
Must be enabled
Security (Domains)
pool.elsanow.io
https://accounts.elsaspeak.com/
content-media.elsanow.co
"wss://pool.elsanow.io/ws/ai_tutor"
b2b-server.elsanow.io
https://elsa-config.elsanow.io
https://play.google.com/store/apps/details?id=us.nobarriers.elsa
Same as minimum
Ports
443 (HTTPS)
Same as minimum
WebSocket
wss://pool.elsanow.io
Same as minimum
2. Mobile Apps
Platform
Minimum Requirement
Recommended Requirement
Android OS
Android 4.2+
Android 5.0+
iOS
iOS 14+ (iPhone 7 or later)
iOS 16+
Tablets
Partially supported, not recommended
Partially supported, not recommended
Network
3G/4G/LTE, Wi-Fi
4G/LTE or Wi-Fi
Internet Speed
DL: 600 Kbps–1.4 Mbps (3G)
UL: 350–500 Kbps
DL: ≥6–8 Mbps (4G)
UL: ≥2–3 Mbps
Was this article helpful?
Or open the chat in the corner to ask follow-up questions.