Cannot see the Assigned Module

If you cannot see your assigned learning module in your account, it is usually due to one of the following reasons:

1. You are logged into the wrong account

Make sure you are signed in with the specific email address registered for your study program or corporate account.

• How to check: Go to Profile > Settings and check your registered email address.

• Solution: If you are logged into a personal or different account, log out and sign back in using your primary study account.

2. The module has not been assigned yet

The entry point for a module only becomes visible once your organization's administrator officially assigns the task to your account.

• Solution: Contact your company or school administrator to confirm if the module has been assigned to you.

3. Temporary data loading issue

Occasionally, newly assigned content may take a moment to sync with your account or requires a session refresh.

• Solution: Log out of your account, close the app or refresh your browser, and log back in to force a data refresh.

For more information about Assigned Modules, visit this page: https://app.pilotpm.ai/help/elsa-speak/elsa-business-learners/admin-assigned-practice-modules