Contact Support
Updated July 31, 2026·8 views
If you need any help, please reach out to us at the email address below.
When contacting us, please include the following information:
School name
Grade
Full name
ELSA School ID (the email you used to login into ELSA School)
For technical issues, please attach screenshots or videos showing the problem.
Response hours: Monday–Friday, 10:00–17:00 (your local time, excluding public holidays)
We receive emails 24 hours a day, but replies will be sent within the above hours.
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