How to contact ELSA

You can click the ELSA icon at the bottom right corner of the screen to access the Chat Support channel and get assisted instantly.

Support time: 9 am to 6 pm (GMT +7) (excluding Sundays, and holidays)

For English:

1. Email: support@elsanow.io – ELSA usually responds to you within 24 hours (excluding Saturdays, Sundays, and holidays).

2. Live chat on the Facebook page: ELSA Speak.

For Thai:

1. Email: support@elsanow.io – ELSA usually responds to you within 24 hours (excluding Sundays, and holidays).

2. Live chat on the Facebook page: ELSA Speak Thailand.

For Indonesian:

1. Email: support@elsanow.io – ELSA usually responds to you within 24 hours (excluding Sundays, and holidays)

2. Live chat on the Facebook page: ELSA Speak Indonesia and Whatsapp.

For Traditional Chinese:

1. Email: support@elsanow.io – ELSA usually responds to you within 24 hours (excluding Sundays, and holidays)

2. Live chat on the Facebook page: ELSA Speak Taiwan.