Ask PilotPM: query your data in plain English

Ask a question about your support and customers in plain English and get an answer back — tables, trends, and clickable conversation links — no SQL.

How to use it

Open Ask PilotPM from the nav, type a question ("how many refund requests last week?", "top complaint themes this month"), and PilotPM answers from your workspace's data. Results can include tables you can export to CSV and links straight to the underlying conversations.

Grounded in your numbers

Ask works over your real support data and (when connected) your Snowflake warehouse. Answers are computed from your data, not guessed.

Related

For repeatable, shareable analytics, use Reports — describe a report in plain English and PilotPM builds it against your live data for you to review and save.